Cisco SMARTnet Total Care 8x5 NBD Service that helps reduce downtime with fast, expert technical support, and smart, proactive device diagnostics. Parts-only extended service agreement with next business day response time, available 8 hours a day / 5 days a week. Designed for Cisco C9115AXI-K and C9115AXI-K-RF access points.
Specification
Service Type: SMARTnet Total Care (Parts Only)
Coverage Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day)
Service Included: Parts Replacement via advance shipment
Response Time: Next Business Day
Support Hours: 8 hours a day / 5 days a week
Device Compatibility: Cisco Catalyst 9115AXI-K, C9115AXI-K-RF
Smart Features: Proactive device diagnostics, Cisco Services Connection portal access
