Cisco Smart Net Total Care Extended Service contract with 8x5 Next Business Day (NBD) parts-only hardware replacement coverage for the Catalyst 1000 48 port GE POE switch with 4x10G SFP. Provides 24/7 access to Cisco TAC (Technical Assistance Centre) experts.
Specification
Service Type: SmartNet Total Care - Parts Only
Support Level: 8x5 Next Business Day (NBD)
Hardware Replacement: Next Business Day parts exchange
Support Hours: 8 hours/day, 5 days/week (Monday-Friday)
TAC Access: 24/7
Software: Major and maintenance releases included
Compatible Device: Catalyst 1000 48-port GE PoE with 4x10G SFP (C1000-48P-4X-L)
