Cisco SmartNet support service contract providing parts-only replacement coverage with 8x5 next-business-day response time, designed for Cisco networking equipment.
Specification
Service Type: Parts Only
Support Level: 8x5xNBD (8 hours, 5 days, Next Business Day)
Coverage: Hardware replacement parts, advance replacement
TAC Access: 24x7x365
Response Time: Next business day delivery if requested before 3pm depot time
