Cisco Smart Net Total Care service contract for the Catalyst 9105AX access point offering 24/7 technical support and parts-only advance replacement with 4-hour response time.
Specification
Service Type: Parts-Only Advance Replacement
Response Time: 4 hours
Support Hours: 24 hours/day, 7 days/week (24x7)
Software Support: Major and minor releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Hardware Replacement: Advance replacement basis