Cisco SmartNet extended service agreement providing 24x7x4 advance replacement parts support with four-hour response time for networking equipment.
Specification
Service Type: Extended Service Agreement
Support Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Service Included: Advance Replacement Parts Only
Response Time: 4 hours
Availability: 24 hours a day, 7 days a week, including Cisco-observed holidays
Compatible Device: Cisco C9115AXI-K, C9115AXI-K-RF access points