Cisco SMARTnet support service contract for Catalyst 1000 24-port switch with 24x7x4 service level offering parts-only support with 4-hour response time for advance replacement.
Specification
Service Type: SMARTnet (SNTP) 24x7x4
Response Time: 4-hour advance parts replacement
Availability: 24 hours a day, 7 days a week
Support: Includes TAC access, IOS software updates, parts and replacement
Engineer Onsite: Parts only (no onsite engineer)
Coverage: Catalyst 1000 24-port GE PoE, 4x 10G SFP
