Cisco SmartNet Total Care service contract offering 24x7x4 advance replacement parts coverage with four-hour response time for Cisco access point equipment. Parts-only service with no onsite support.
Specification
Service Type: SmartNet Total Care (SNTP)
Response Time: 4 hours
Coverage: 24/7/365 including Cisco-observed holidays
Service Model: Advance replacement parts only
Supported Equipment: Cisco access point (AP) - model variant 98K