Cisco SmartNet support contract providing 24/7 technical support with 4-hour response time for advance replacement parts only for Cisco Aironet AIRA51QC wireless access points.
Specification
Service type: Parts-Only Advance Replacement
Response time: 4 hours
Availability: 24 hours/day, 7 days/week
Includes Cisco-observed holidays
Technical support from Cisco Technical Assistance Center (TAC)
