Cisco SmartNet Extended Service Agreement providing 8x5 onsite support with next business day hardware replacement for Catalyst 3650 series switches. Includes technical support, software updates, and proactive device diagnostics.
Specification
Service Type: Extended Service Agreement (SMARTnet)
Support Hours: 8 hours/day, 5 days/week
Response Time: Next Business Day (NBD)
Support Level: Onsite replacement
Includes: Hardware replacement, software updates, TAC access, device diagnostics
Compatible Platform: Cisco Catalyst 3650 Series switches