Cisco SmartNet support service for Catalyst 1000 48-port switch providing 8x5 Next Business Day hardware replacement and Technical Assistance Center (TAC) access.
Specification
Support Type: SmartNet Onsite 8x5xNBD
Response Time: Next Business Day
Support Hours: 8 hours a day, 5 days a week
Hardware Replacement: Next Business Day
Applies to: Catalyst 1000 48 port GE, POE, 4x10G SFP (C1000-48P-4X-L)
TAC Access: 24x7
Service Duration: 1 year