Cisco SmartNet Onsite 8x5x Next Business Day extended service contract providing 24/7 technical support, hardware replacement, and software updates for covered Cisco Aironet networking equipment.
Specification
Service contract type: Onsite support
Service hours: 8x5 (Monday-Friday, business hours)
Response time: Next Business Day (NBD)
Includes: TAC support, hardware replacement, software updates, online tools access
Global support: 24/7 access to Cisco Technical Assistance Center (TAC)