Cisco SmartNet OnSite service contract providing 8 hours a day, 5 days a week support with next business day hardware replacement and access to Cisco Technical Assistance Center.
Specification
Service Type: SmartNet OnSite
Support Hours: 8x5 (8 hours/day, 5 days/week)
Hardware Replacement: Next Business Day (NBD)
Software Support: Includes major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Equipment Type: Aironet wireless access point