Cisco SmartNet support service for ENCS5412/K9 providing 24x7 parts replacement with 4-hour response time. Advance replacement parts available round-the-clock including weekends and holidays.
Specification
Service Type: Parts-only replacement
Response Time: 4 hours
Availability: 24 hours per day, 7 days per week
Coverage: Advance replacement parts
Covered Device: Cisco ENCS 5412 (ENCS5412/K9)
Support Hours: 24/7/365 including Cisco-observed holidays
