Specification
Duration: 3 years
Coverage window: Standard workdays (9 hours per day, 5 days per week)
Support type: Remote diagnosis and onsite repair
Response time: Next business day onsite response
Coverage: DesignJet T630-24 and T650-24 (24" models)
Includes: Replacement parts, materials, labour, and formal escalation procedures
Service activation: Begins at date of hardware purchase</specification>
<parameter name="attributes">{
"duration": "3 years",
"support_type": "Next Business Day Onsite Hardware Support",
"compatible_models": "DesignJet T630-24, DesignJet T650-24",
"response_time": "Next business day",
"remote_support": "Yes",
"onsite_support": "Yes",
"parts_included": "Yes",
"coverage_hours": "9 hours per day, 5 days per week"
}