SNTC-8X5XNBD ISR1100 Router 4 GE LAN/WAN Ports and 2
Specification
Support Model: Smart Net Total Care (SNTC-8X5XNBD)
Covers: ISR1100 router series with 4 GE LAN/WAN + 2 SFP ports
Support Hours: 8 hours a day, 5 days a week
Response Time: 1 hour
Hardware Replacement: Next Business Day
TAC Access: 24x7
Software Support: Major and minor releases