Cisco SmartNet Onsite 24x7x4 support service for the AIR-AP4800-Z-K9 wireless access point, providing 4-hour onsite remedial hardware maintenance with advance replacement parts 24 hours a day, 7 days a week, including holidays, plus 24x7 access to Cisco Technical Assistance Center (TAC) and software updates.
Specification
Service Type: SMARTnet Onsite Premium
Coverage: 24 hours per day, 7 days per week, including Cisco-observed holidays
Response Time: 4 hours for onsite remedial hardware maintenance
Hardware Support: Advance replacement parts installation included
Software Support: Major and minor OS updates, ongoing software maintenance
TAC Access: 24x7 access to Cisco Technical Assistance Center
Covered Device: Cisco AIR-AP4800-Z-K9 Access Point
