Service Type: SMARTnet (SNTP) - 24X7X4
Coverage: Advance Replacement Parts
Response Time: 4 hours, 24x7x365
Covered Device: Cisco IE-4000-8GT4G-E Industrial Ethernet Switch
Device Ports: 8 x RJ45 10/100/1000 + 4 x 1G Combo
TAC Access: 24x7x365
Software Support: Major and minor releases
Hardware Replacement: Next business day or faster (4-hour response basis)
