HP 5y 4h 24x7w/DMR DL38x(p) ProCare SVC,ProLiant DL38x,5y Proactive Care Svc. DMR, 4hr HW Supp w/24x7 coverage. SW supp 24x7,Std 2hr remote Resp. Incl Proactive/Reactive Svc
Specification
Service Duration: 5 years
Response Time: 4 hours on-site
Coverage: 24x7
Support Type: Proactive Care (reactive and proactive services)
Hardware Support: 4hr response with 24x7 coverage
Software Support: 24x7
Defective Media Retention: Yes
Server Compatibility: ProLiant DL38x(p)
Support Model: Collaborative Call Management