Specification
3 Year FortiCare Premium License Support for FortiSIEM hardware appliance
1 "Device" or 2 "End points" or 3 "Advanced Agents - Log & FIM" or 10 "Advanced Agents - UEBA Telemetry" equals 1 point
FortiCare Product support for HW based deployments (FC[X]-10-FSM99-240-02-DD)
Includes firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option
24/7 Technical Support
Hardware Return Option
Email, Web Chat, and Phone Support