FortiCare Support for Software based FortiSIEM deployments 1 Year FortiCare Premium Support (1 - 1500 points) for FortiSIEM Software deployments. 1 �##Device�#� or 2 �##End points�#� or 3 �##Advanced
Specification
24×7 FortiCare technical support for VM-based FortiSIEM deployments
1-year contract
1–1500 support points
Point equivalency: 1 device or 2 endpoints or 3 Advanced Agents – Log & FIM or 10 Advanced Agents – UEBA Telemetry
One-hour response for critical issues; next business-day response for non-critical issues
