Service Type: Extended Service Agreement (Carry-in)
Duration: 3 years
Coverage: Comprehensive (accidental damage, normal wear and tear)
Device: ZD510 series
Response Time: 3 business days (turnaround time on repairs)
Support Hours: Business hours (8x5)
Included: LifeGuard security updates, VisibilityIQ OneCare dashboard
Maintenance: Labor and parts coverage
