Service Type: Extended Support Service
Coverage: Comprehensive (includes accidental damage, normal wear and tear, printheads)
Duration: 5 Years
Device Family: ZXP Series 9 (ZXP9) printers
Support: 24x7 live-agent technical support
Device Replacement: Advance device replacement with same-day shipment
Additional: Spare pools management, VisibilityIQ OneCare access
Purchase Requirement: Must be purchased within 30 days of printer purchase
Service Response: Express replacement (US)