HP Care Pack 4-Hour Same Business Day Hardware Support with Defective Media Retention - 3 Year - Service - 13 x 5 x 4 Hour - On-site - Maintenance - Parts & Labour - Electronic and Physical
Specification
Service duration: 3 years
Response time: 4 hours same business day
Coverage window: 13 hours per day, Monday–Friday (excluding HP holidays)
Service type: Onsite hardware support with remote assistance
Includes: Parts and labour
Defective media retention: 3 years
Device type: Commercial workstations (includes HP Workstation Z-series, EliteBook, ProDesk models)
Excludes: External monitors
