SOLN SUPP SWSS Spare Rich Media Session for Expressway
Specification
Software Support Service (SWSS) for Expressway Rich Media Session
24x7 access to Cisco Technical Assistance Centre (TAC)
Software maintenance, minor and major release updates included
One-hour response time, 365 days per year
Extended access to Cisco.com resources
Minimum 12-month contract commitment required
Annual support contract