SOLN SUPP 8X5XNBD ISR 1100 DUAL GE ETHERNET ROUTER
Specification
Service Type: Cisco Solution Support
Coverage: C1111-8P ISR 1100 Router (and variants C1111-8P-RF, C1111-8P-WS)
Support Hours: 8 hours a day, 5 days a week
Response Time: One hour response
Hardware Replacement: Next Business Day (NBD)
Software Support: Major and maintenance releases of Cisco IOS
Access: 24x7 access to Cisco Technical Assistance Center (TAC)
Scope: Includes support for third-party vendor software
