Specification
Service Type: Smart Net Total Care (SNTP)
Covered Device: Cisco SG110D-08HP 8-Port PoE Gigabit Desktop Switch
Response Time: 4-hour advance replacement
Coverage: 24 hours per day, 7 days per week, 365 days per year
Technical Support: 24/7 access to Cisco TAC
Hardware Coverage: Advance hardware replacement with 4-hour response
Features: Smart portal access, installed base management, automated alerts
Support Included: Device diagnostics, OS software updates, online self-help tools
