Service Type: Extended Hardware & Software Support
Response Time: 2 hours (24 hours a day, 7 days a week)
Hardware Replacement: Advance replacement parts within 2 hours from fault diagnosis
Software Support: Major and minor releases of Cisco IOS
TAC Access: 24 x 7 access to Cisco Technical Assistance Center
Extended Access: Cisco.com extended access
Applicability: Cisco N2232TP-E-FA-BUN switch bundle
