Specification
Service Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Hardware: Parts only (no onsite installation)
Applies to: Cisco Catalyst 9300-48UXM-A, C9300-48UXM-A=, C9300-48UXM-A-RF
Includes: Software updates, TAC access, hardware replacement on diagnosis
Contract Type: Extended Service Agreement