Cisco SMARTnet Extended Service Agreement CON-S2P-2248EFA solves problems faster, improving operational efficiency, and reducing risk of downtime. This is a parts-only replacement service with 24x7x2-hour response time.
Specification
Service Type: Parts replacement only (no onsite engineer)
Response Time: 2 hours (24x7x2)
Coverage: 24 hours a day, 7 days a week
Hardware Support: Advance replacement hardware delivered within 2 hours of fault diagnosis
Software Support: Cisco IOS major and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Applicable to: Cisco Catalyst 2248 switches (N2248TP-E-FA-BUN)
