Cisco Solution Support (SSSNT) 8x5xNBD service contract for ASA5508-K8 firewalls. Provides access to Cisco TAC experts, software support for major and minor updates, and next business day hardware replacement with 8 hours a day, 5 days a week fault reporting.
Specification
Service Type: Cisco Solution Support (SSSNT)
Response Time: One Hour Response Time
Fault Reporting: 8 hours a day, 5 days a week
Hardware Replacement: Next Business Day (NBD)
TAC Access: 24/7
Software Support: Major and minor updates included
Covers: ASA5508-K8 firewall appliance
Duration: Annual contract (renewing)
