Cisco Solution Support (SSSNT) contract with 8x5xNBD (8 hours/day, 5 days/week, Next Business Day) hardware replacement service for the Cisco ISR4351-VSEC/K9 Integrated Services Router. Provides access to Cisco TAC support, software updates, and next-business-day hardware replacement.
Specification
Service type: Solution Support (SSSNT)
Coverage hours: 8x5xNBD (8 hours/day, 5 days/week)
Hardware replacement: Next Business Day
Software: Major and minor updates included
TAC access: 24/7 access to Cisco Technical Assistance Center (TAC)
Compatible platform: Cisco ISR 4351 (ISR4351-VSEC/K9)
