Cisco SmartNet Onsite 24x7x4 support contract for the IE-2000-8TC-G-B industrial Ethernet switch, providing four-hour onsite hardware replacement and maintenance service 24/7 with access to Cisco Technical Assistance Center.
Specification
24x7x4 Onsite Support with 4-hour response
Covers IE-2000-8TC-G-B Industrial Ethernet Switch
Includes major and maintenance IOS releases
24/7 TAC access
Onsite hardware replacement within 4 hours
Software support and updates
Extended access to Cisco.com