Cisco SMARTnet Onsite 24x7x4 service contract for Catalyst 3650 Series switches, providing four-hour onsite response, hardware maintenance, advance replacement parts, and 24/7/365 technical support through Cisco TAC.
Specification
Service Type: SMARTnet Onsite 24x7x4
Coverage: 24 hours a day, 7 days a week, 365 days a year
Response Time: 4-hour onsite response
Service Includes: Hardware maintenance, advance replacement parts, parts and labor
Phone Support: 24x7 availability
Technical Assistance: Cisco TAC access and online resources
Applicable Product: Catalyst 3650 Series switches (WS-C3650-8X24UQ-E)