Cisco Solution Support 24x7x4OS service contract for Cisco HyperFlex HX-Series M5SX hyperconverged infrastructure nodes. Provides 24/7 support with 4-hour on-site response time and parts/labor coverage.
Specification
Support Level: 24x7x4OS (24 hours, 7 days, 4-hour on-site response)
Service Type: Solution Support (multi-vendor support with single point of contact)
Applicable Hardware: Cisco HyperFlex HX-Series M5SX nodes
Coverage: Parts and Labor
Support Model: On-site exchange service