Cisco Solution Support - 8x5 (8 hours a day, 5 days a week) onsite service with next business day hardware replacement and software support updates with 24x7 access to Cisco Technical Centre (TAC). Designed for the C1111-8PLTELA Cisco ISR 1100 router.
Specification
Service Type: Cisco Solution Support
Support Level: Onsite 8x5xNBD (Next Business Day)
Coverage: 8 hours per day, 5 days per week
Hardware Replacement: Next Business Day
Software Support: Major and Minor Updates
Technical Support: 24x7 access to Cisco TAC
Covers Device: Cisco C1111-8PLTELA (ISR 1100 8P Dual GE Router with LTE Advanced)
