Cisco SMARTnet extended service agreement providing parts only support with 8x5 (8 hours a day, 5 days a week) availability and next business day (NBD) hardware replacement for the FPR4K-NM-8X1G-F network module.
Specification
Service Type: Extended Service Agreement (Parts Only)
Support Hours: 8x5 (8 hours daily, 5 days weekly)
Hardware Replacement: Next Business Day (NBD)
Compatible Equipment: FPR4K-NM-8X1G-F (Cisco FirePower 8-port 1G Copper FTW Network Module)
Includes major and maintenance releases of Cisco IOS software, access to TAC (Technical Assistance Center)