Cisco Solution Support 8x5xNBD providing major and maintenance releases of Cisco IOS software, access to Cisco TAC, and hardware replacement by next business day. This is an extended service agreement for the Catalyst 3650-48TQ-E switch.
Specification
Service type: Solution Support (8x5xNBD)
Coverage: WS-C3650-48TQ-E Catalyst 3650 48-port switch
Support hours: 8 hours per day, 5 days per week
Hardware replacement: Next Business Day (NBD)
Includes: Cisco IOS software updates, TAC access, extended Cisco.com access