SNTC 8X5XNBD Not sold standaloneB200M4Hi-Core1w/2xE52683v4
Specification
Service Level: 8x5xNBD (8 hours, 5 days, Next Business Day)
Support Type: Smart Net Total Care (SNTC)
Response Time: 8 hours during business hours, 5 days per week
Hardware Replacement: Next business day delivery
Software Support: Major and minor updates included
TAC Access: 24/7 access to Cisco Technical Assistance Center