Cisco SMARTnet Service helps reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. This is a parts-only support contract with 8x5xNBD (next business day) response for the UCS-SPC240M5L-F1 server.
Specification
SMARTnet Standard (8x5xNBD) – Next-business-day delivery of advance replacement parts, provided the request is received prior to 3pm depot time.
Parts only (no onsite service)
Email, phone, and web knowledge base support
Access to Cisco Technical Assistance Center (TAC)
Software updates included