HP 3 year Next Business Day Response Onsite Notebook Hardware Support
Specification
Duration: 3 years
Response time: Next Business Day (NBD)
Service type: Hardware support with onsite repair
Coverage: Parts and labour included
Warranty structure: 3/3/0 (CPU only)
Coverage window: 9am-5pm, Monday-Friday (standard business days)
Place of service: Onsite
Remote diagnosis included
Formal escalation procedures and management included