HP 3 year 4 hour 9x5 Service for ColorLaserJet M57x MFP
Specification
3-year hardware support
4-hour onsite response (business hours 9x5 = M-F 8am-5pm)
Defective Media Retention (DMR)
Remote diagnosis and support
Same-day onsite service
Coverage for all HP branded components
Escalation management
Replacement parts and materials included