HPE Aruba Networking Foundational Care 3-year software support service with 24x7 technical support, IMC management platform, and TAM (Technical Account Manager) software module addition for enterprise licensing.
Specification
Service Type: Foundation Care (hardware and software support)
Duration: 3 years
Support Hours: 24x7
Management Platform: IMC (Intelligent Management Center)
Module: TAM (Technical Account Manager) Software Module Addition
Licensing: E-LTU (Electronic License To Use)
Support Scope: Remote diagnosis and support; on-site hardware repair if required; software updates and patches; collaborative support for selected third-party software products
Support Level: Enterprise-class technical support with direct contact to HPE Response Center
