Electronic license for HPE IMC Service Operation Management module
Adheres to ITIL v3.0 standards
Real-time, accurate configuration database
Integration with alarming and configuration center
Centralized knowledge base for self-resolution of network issues
Complete service operation flow management
Configuration management and change audit capabilities
Unified configuration management database (CMDB)
Self-service portal for end users
Requires HPE Intelligent Management Center Enterprise Software platform
