Microsoft Dynamics 365 Customer Service single user add-on license with Software Assurance, enabling one additional user to access customer service capabilities including case management, omnichannel support, and AI-powered service features.
Specification
Software License - Microsoft Dynamics 365 Customer Service
Open License Volume (OLV) single license with Software Assurance
1-year license term
User CAL (Client Access License)
Add-on product for existing Dynamics 365 deployments
Includes Software Assurance support and updates