SOLN SUPP 8X5XNBD Cisco Catalyst 3850 48 Port (12 mGig+36
Specification
Service Level: 8 hours/day, 5 days/week support
Response time: Next business day hardware replacement
Hardware coverage: Yes
Software support: Yes
TAC access: 24/7
Cisco IOS updates: Major and minor releases included
Coverage: Solution Support with Smart Net Total Care