Extended service agreement - Solution Support
8x5 fault reporting (8 hours per day, 5 days per week)
Next Business Day (NBD) hardware replacement
Software major and minor releases
24x7 access to Cisco Technical Assistance Center (TAC)
Extended Cisco.com access
Compatible with CTS-MX300-K9 and variants (CTS-MX300-K9-RF, CTS-MX300-K9-WS)
