SOLN SUPP 8X5XNBD ROOM KIT PLUS. W/CODEC PLUS. QUAD CAMERA
Specification
Service Level: Solution Support 8x5 Next Business Day (SSSNT)
Support Coverage: Cisco Room Kit Plus (CS-KITPLUS-MSRP-K9) with Codec Plus and Quad Camera
Support Hours: 8 hours per day, 5 days per week
Hardware Replacement: Next Business Day advanced replacement
Software Support: Major and minor updates, troubleshooting and maintenance
Access: 24x7 access to Cisco Technical Assistance Center (TAC)
Multi-vendor: Covers Cisco products and Solution Support Alliance Partner products
Service Type: Vendor Services / Support Contract