Specification
Service Type: Cisco SMARTnet Solution Support
Support Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day response)
Compatible Device: Cisco Catalyst 9300-48U-A (48-port UPOE Network Advantage)
Included Services: Configuration, Diagnosis, Email Support, Escalation Support, Phone Support, Software Updates, Troubleshooting, Web Knowledge Base Access
Hardware Replacement: Next Business Day
Cisco TAC Access: 24/7 access to Cisco Technical Assistance Centre
Software Support: Major and Minor Updates