Cisco Solution Support contract providing 8x5 Next Business Day hardware replacement and software support for the Catalyst 4500-X series switch. Includes hardware repair, software updates, and technical support through Cisco's Technical Assistance Center.
Specification
Service type: Solution Support (SSSNT)
Support level: 8x5 Next Business Day (NBD)
Compatible device: Cisco Catalyst 4500-X Series (C1-C4500X-F-16SFP+)
Includes: Hardware repair, software support, technical assistance
Service model: Extended service agreement