Cisco Solution Support service contract providing 8x5xNBD (next business day) support with Smart Net Total Care for the Catalyst 3850-48F switch. Centralizes technical support through Cisco solution experts for efficient case management and resolution.
Specification
Support Level: 8x5xNBD (8am-5pm, Monday-Friday, Next Business Day Replacement)
Service Type: Solution Support with Smart Net Total Care
Covered Product: Cisco Catalyst WS3850-48F/K9 Ethernet Switch
Support Scope: Cisco products and solution partner products
Support Channel: Cisco Technical Assistance Center (TAC)